1. What types of products do you sell?

We offer a wide range of tools and equipment for various industries, including:

• Automotive Tools

• Welding Equipment

• Safety Gear

• Bakery Equipment

• Butcher Equipment

• Audio Equipment

Our products are carefully selected to meet high standards of quality and performance.

2. How can I place an order?

Placing an order is simple! Browse through our online store, add items to your cart, and proceed to checkout. You can create an account to track your orders or checkout as a guest.

3. Do you offer international shipping?

Currently, we provide shipping within [Country]. For international orders, please contact us to inquire about shipping options and fees.

4. How do I track my order?

Once your order has been shipped, we will send you a confirmation email with tracking information. You can use this information to track your shipment.

5. What payment methods do you accept?

We accept various payment methods, including:

• Credit/Debit Cards (Visa, MasterCard, etc.)

• PayPal

• Bank Transfer (for larger orders)

For your convenience, we ensure all transactions are secure and processed quickly.

6. What should I do if my item is damaged or defective?

If your item arrives damaged or defective, please reach out to our customer service team within 7 days of receiving your order. We will assist you with a return or replacement.

7. Can I return an item?

Yes, we offer returns within [X] days of purchase. To be eligible for a return, the product must be unused and in its original packaging. Please visit our Returns Policy page for more details.

8. Do you offer bulk discounts?

Yes, we offer discounts for bulk orders. For more information, please contact our sales team, and we will be happy to provide you with a quote.

9. How do I contact customer service?

You can reach our customer service team through the following methods:

• Email: info@toolandequipments.com

• Address: Office Park, Floor, Regus House, 66 Ring Rd, Fairview, Gqeberha, 6000

• WhatsApp: +27 838468955
  
  

We are available Monday through Friday from 9:00 AM to 5:00 PM.

10. Do you offer warranties on your products?

Yes, many of the products we sell come with manufacturer warranties. Warranty details can be found on each product page. Please read the warranty terms carefully to understand the coverage.

11. Can I cancel my order after it has been placed?

If you need to cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but cancellations are not always possible once the order has been processed or shipped.